Key Numbers and Facts:

Over 60,000 hardware units supported (includes desktops, servers, data/telecommunication equipment, and networking equipment)

Over 5,500 sites supported under 24x7x4 maintenance contracts

Over 8,000 hardware units supported under a 24x7x4 maintenance contract (includes servers, data/telecommunication equipment, storage and networking equipment)

Approximately 4,200 technicians located in 900 offices covering North America

International coverage in Europe, Asia, Latin America available.

Average of 8,000 dispatches per year of varying duration and complexity

Over 2,700 Technicians available internationally who provide installation and maintenance services

Technicians carry a minimum certification of A+ to Systems Engineers with multiple certifications