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CRMI Solutions is a Division of RDI Marketing Services specializing in the catalog/retail multichannel industry. Providing B2C/B2B inbound & outbound services. Order entry, customer service, we excel at upsell/cross sell, credit card and third party sales. Proactive outbound customer support & sales, retention/reactivation and winback programs. With 8 call centers networked together utilizing the Interactive Intelligence i3 voice/data platform we have over 1200 agents ready to serve with full multi-Language support. Help Desk, tier 1 & 2 Tech Support. Quick surveys and customized market reseach programs (we have a dedicated market reseaerch staff). Database Verification, Data Entry, Back Office support and much more. Contact me and we can discuss the solutions you are looking for.
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