In 2000, when the concept of school ERP software was obscure, school administrations had been mostly following the manual way of working. Many schools faced problems such as the digitalisation of data, tedious and repetitive calculations for an error-free progress report card, preparation of summary sheets and promotion lists, non-realisation of fees, and leakages in fee collection. Other tough tasks like the maintenance of the caution deposit register, errors in salary/PF calculations, EPF submissions, registrations for admissions, and form distribution had been challenging. Difficulties in library management were centred on issuing and return of books, loss and damage of books, and timely return of books. Seamless communication like circulars and newsletters, its printing and circulation had been tedious too.