Customized services designed specifically for utilizing Vicidial software in call center environments.

Would you like to improve the efficiency of your call center by installing a personalized Vicidial system? You have reached the correct destination at last! Our expertise lies in offering customized Vicidial services tailored to your call center's requirements.

We modify both the admin dashboard and the agent dashboard to improve user experience and make important features easily accessible. With the help of a convenient admin dashboard, you can effectively manage call center tasks, monitor agent efficiency, and make quick adjustments. Get comprehensive reports on incoming and outgoing calls to evaluate the volume and standard of your phone chats. Our services include detailed call records (CDRs) that provide comprehensive information on each call, such as duration, caller information, and call outcomes.

What are the reasons to opt for our Vicidial customization services?

Customized panels for improved supervision and agent productivity

Comprehensive reports to track inbound and outbound call statistics.

Detailed call records are provided for thorough tracking of all calls.

Professional assistance for a smooth incorporation and personalization.

Our tailored Vicidial solutions provide your call center with the necessary tools to boost efficiency, improve customer satisfaction, and optimize operations. Contact us now to talk about what you need, and we will create a Vicidial customization that aligns perfectly with your business requirements!